COVID-19: Alert Level 2

With the Government’s announcement of the COVID-19 alert level being reduced to Level 2 from Thursday 14th May 2020, we would like to share with you an update on how we are operating under the new "safer normal". The health, safety and wellbeing of our customers and staff remain our top priority. We are following the NZ Ministry of Health guidelines and have implemented strict measures to ensure everyone stays safe.

 

Our Doors Are Open

We are extremely excited to be fully opening our dealerships again and welcoming back customers we have missed so much.

Before You Visit Us
We ask that you kindly remove any unnecessary items from your vehicle before visiting us for any work done such as servicing or panel & paint. This helps our staff to work and sanitise your vehicle efficiently.

When You Visit Us
Upon arrival, we will ask you to sign-in to our contact tracing system and to keep 1m apart from our staff and other customers. While attending to your vehicle needs, our staff will also maintain the required social distance.

We are closed on Sunday

Sales

Service

Parts

Panel & Paint

Contact Us

View Vehicle Listings >>

Book A Test Drive >>

Phone: 03 379 8180

Book A Service >>

Phone: 03 379 8180

Parts Enquiry >>

Phone: 03 379 8180

Panel & Paint Enquiry >>

DDI: 03 344 3527

Opening Hours

Monday to Friday
8:00am - 5:30pm

Saturday
9:00am - 4:30pm

Monday to Friday
7:30am - 5:30pm

Saturday
Closed

Monday to Friday
8:00am - 5:00pm

Saturday
Closed

Monday to Friday
7:30am - 5:00pm

Saturday
Closed

 

City Branch

Sockburn Branch

Physical Address: 189-205 Moorhouse Avenue, Sydenham, Christchurch 8011
Postal Address: PO Box 13050, City East, Christchurch 8141

Physical Address: 9 Waterloo Road, Sockburn, Christchurch 8042
Postal Address: PO Box 16480, Hornby, Christchurch 8441

 

A Safer Normal

 

No Handshake Zone
We'll greet you from a safe distance and think of new & fun ways to say "hi".

Social Distancing
We're keeping the recommended 1m distance from customers and between staff. We ask that you do the same.

Sanitising Surfaces
We're regularly cleaning and sanitising frequently touched surfaces and objects in our workplace.

Hand Sanitisers
Hand sanitisers are available at various locations within our workplace. Please feel free to use them.

Vehicle Touchpoints*
We're sanitising the main vehicle touchpoints and keys with industry recommended solution before & after every test drive and work done.

Personal Protective Equipment
We're taking extra precautions by wearing and using the appropriate PPE when working on your vehicle.

Stay Home
We're advising our staff to stay home if they are feeling unwell or have flu-like symptoms and to seek medical advice from the Healthline or their GP.

Washing Hands
We're regularly washing our hands with soap and water for at least 20 seconds. We ask that you do that same.

Workplace Bubbles
Our staff have been advised to limit physical interaction across the business and practice safe social distancing by keeping to their own main working areas and bubbles.

Contact Tracing
We are digitally collecting contact details from all visitors and customers to ensure that we comply with the NZ Ministry of Health contact tracing guidelines, including the storage of information in a centralised system.

Policies & Guidelines for Staff
We are documenting and distributing COVID-19 related health & safety policies and guidelines for our staff to adhere to as new developments arise. These policies and guidelines outline the hygiene and sanitation requirements for all working areas within our business.

*Vehicle Touchpoints include keys, outside/inside door handles, steering wheel, indicator switch, wiper control switch, gear lever, parking brake, driver’s seat belt & buckle, window control switches, seat adjustment levers and bonnet release cable.

 

Contactless Options Are Still Available

We are continuing to offer a range of drop-off & pick-up options at the convenience from your home or at one of our dealerships.

Overdue Scheduled Service
Scheduled services that have become overdue during the lockdown period will not affect the manufacturer's warranty. We strongly recommend they be booked with us as soon as possible. More details can be found here: MazdaCare & Warranty Extensions.

Overdue WoF
If your WoF expired on or after 1st January 2020, it is temporarily extended by the NZTA. However, for your safety, we strongly recommend that you renew your WoF with us if possible.

 

Contactless Test Drives & Sold Vehicle Deliveries
Please book online or call us to arrange a date/time. Bookings are recommended.

Contactless Servicing and Panel & Paint
Please book online or call us to arrange a date/time. Loan vehicles are available at request. Bookings are recommended.

Parts & Accessories
All parts & accessories can be ordered online or over the phone and can be picked up or delivered to you by courier.

Contactless Payments
Invoices can be emailed and we can take credit card payments over the phone or internet banking. Please note that full payment is required prior to vehicle collection.

You're A Guest of Blackwells Mazda

When you visit us, as always you are our guest and we want your visit to be enjoyable, informative and stress-free. Under Alert Level 2, we welcome you back and we will be doing everything we can to make sure your visit is a safe one. As new developments arise, we will keep you updated via our websites and social media channels. We look forward to seeing you soon.

From the team at Blackwells Mazda.